Frequently Asked Questions

We would love you to be able to checkout as a guest, as we know it is quicker and easier, but it’s not the right solution here.
Registering as a member is not only free forever, it also means you have a record of anything you have purchased, so you can download it again if required.

Also, once you’re registered you can save even more money by sharing our offers using your own unique link. For every new customer you send us, we will reward you with a discount coupon!

You will get a virtual voucher, which you can redeem in exchange for whatever you have bought. There’s no need to print it out, just show it on your phone when you go to the business, they will scan it and serve you.

For most Offers, yes. Some must be used within a certain time from the purchase date, others must be used before a fixed date.

Please check the Offer details before you purchase.

You have 14 days after purchase to request a refund, unless you have already used the voucher, or it expired on a specific date that has already passed.

As a little thank you for joining, we are currently offering 10% off your first order when you join us. You can use it on any offer/s on the site, there’s no minimum or maximum spend, and it applies to everything in your Basket.

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